Si necesitas ayuda con tu pedido, tu devolución, o simplemente necesitas algún consejo, puedes contactar con nosotros cualquier día a cualquier hora. Intentamos responder todas las consultas dentro de 24-48 horas. Tenga en cuenta que no trabajamos los fines de semana, por lo que intentaremos contestar a primera hora el lunes.
Puedes contactar con nosotros a través de estos canales:
O simplemente complete el formulario a continuación:
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been used.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes around 3-7 business days depending on your location. Please note that collection launches or special dates like Black Friday, Christmas or sales, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
If a product you want is out of stock, click on the "notify me button" and subscribe to the size you want to be notified. Or please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!