Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, American Express, Bizum, Klarna & Scalapay.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 10 business days.

Please note that during festive seasons, Black Friday and collection launches, shipping times may take a bit longer.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for orders that reach a certain amount. Check the cart to see the current deal on free shipping.

Yes, we ship our products all over the globe.

Please note that we ship form Spain, therefore any country outside Europe may have customs fees that are borne by the client.


Returns & Refunds

Yes, we offer full returns within 20 days of receiving your order. Check out our return policy here.

A refund request can be submitted within 20 days after receiving the purchase.

In the case when the product is unworn and undamaged, you are eligible for a full refund.

In the case when a product has been damaged, and the damage is not covered by the warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

All return shipping costs are handled by the customer unless the item is faulty.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Warranty & Repair

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Instant returns

Returns within 20 days receive a full refund. We now offer instant refunds/exchanges with Reveni.

Worldwide shipping

We ship all over the globe, rates are available at checkout. If you need additional information, check out our shipping information.

Ethical Production in Spain

We are committed to ethical and sustainable practices, and all of our products are proudly manufactured in Spain. By collaborating with skilled artisans and supporting local communities, we maintain a positive impact on both people and the environment.