Privacy Policy
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you buy something in our store, as part of the buying and selling process, we collect the personal information that you give us, such as: name, address and email.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you text notifications (about your order, including abandoned cart reminders), text marketing offers, and transactional messages, including review requests from us. Consent and opt-in data will not be shared with third parties, except with our messaging partners, for the purpose of enabling and operating our text message program.
Our website uses cookies to track the items you add to your shopping cart, even when you've abandoned the checkout process. This information is used to determine when to send cart reminder messages via SMS.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after having accepted you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at help@goi.com or by writing to: GOI, Gran Via de les Corts Catalanes 680, 7-1, 08010 Barcelona, Spain.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.
Pay:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, the information from your purchase transaction is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.
For a clearer overview, you may also want to read the Shopify Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.
For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.
In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.
By way of example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
Once you leave the website of our store or redirect to a third-party site or application, you are no longer being regulated by this Privacy Policy or the Terms of Service of our website.
Links (edit)
When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.
SECTION 6 - SAFETY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, this information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.
SECTION 9 - KLARNA
In order to offer you Klarna payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether You meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data is treated in accordance with the provisions of Klarna's privacy policy.
SECTION 10 - SMS
T&C By accepting SMS marketing from GOI when completing your purchase or initiating a purchase, or by subscribing through our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned payment reminders), text marketing offers, and transactional text messages, including our review requests, even if your mobile phone number is listed on any "do not call" list. Message frequency varies. Consent is not a condition of purchase.
If at any time you decide to stop receiving text marketing messages and notifications, simply follow the unsubscribe link provided in any of our SMS messages or contact us through any of the provided means.
If you have any questions, you can contact us at help@goi.com for more information.
QUESTIONS AND CONTACT INFORMATION
If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information contact our Privacy Compliance Officer help@goi.com or by postal mail to GOI.
[Gran Via de les Corts Catalanes 680 7-1, Barcelona, 08010, Spain]