Need help?

If you need help with your order, your return, or just need some advice, you can contact us any day at any time. We try to respond all queries within 24-48 hours. Please note we don't work on weekends, so we will try and get back to you first thing on Monday!

You can contact us through these channels:

Or just fill out the form below:

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been used.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 3-7 business days depending on your location. Please note that collection launches or special dates like Black Friday, Christmas or sales, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

If a product you want is out of stock, click on the "notify me button" and subscribe to the size you want to be notified. Or please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Instant returns

Returns within 20 days receive a full refund. We now offer instant refunds/exchanges with Reveni.

Worldwide shipping

We ship all over the globe, rates are available at checkout. If you need additional information, check out our shipping information.

Ethical Production in Spain

We are committed to ethical and sustainable practices, and all of our products are proudly manufactured in Spain. By collaborating with skilled artisans and supporting local communities, we maintain a positive impact on both people and the environment.